Casino Infinity Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Casino Infinity. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and accept these terms, together with any other policies or notices displayed on the site.

Casino Infinity operates under a Curacao gaming licence issued by Antillephone N.V., licence No. 8048/JAZ. The site uses 128-bit SSL encryption and independent game auditing by eCOGRA.

1. General terms and eligibility

These Terms & Conditions apply to your use of Casino Infinity, including the website, account services, games, promotions and related features. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not use the website or its services.

You must be legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before accessing the website. Casino Infinity does not invite or permit participation where online gambling is prohibited or restricted by applicable law.

You must meet the applicable minimum age requirement and provide accurate information when registering. We may request evidence of age, identity, address, payment ownership or other information before allowing you to use some or all account features. An account may be suspended or closed if the required information is not provided, cannot be verified or appears to be inaccurate.

You may only create and use one account unless we expressly approve otherwise.
Your account must be registered in your own name and used only by you.
You must keep your login details private and notify us promptly if you believe they have been misused.
You must not allow another person to access your account or use your payment method without authorisation.
You must not use the website for unlawful, fraudulent or dishonest activity.

We may refuse an account application, limit access, suspend an account or close an account where we consider it necessary to comply with legal or regulatory obligations, protect the service, investigate suspected misconduct or manage responsible gambling concerns. Any action will be handled in accordance with applicable requirements.

Changes to these terms

We may update these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, operational needs, security improvements or changes to the services. The current version will be published on the website. You should review the terms regularly. If you continue to use Casino Infinity after an updated version is displayed, that use may indicate your acceptance of the changes.

2. Accounts, money and game play

You are responsible for reviewing account activity and ensuring that all information shown in your account is correct. If you identify an error, duplicate transaction, unfamiliar activity or other concern, you should stop using the relevant feature and contact the available support channel through the website.

Deposits must be made using a payment method that belongs to you or that you are authorised to use. We may carry out checks before accepting or releasing funds. A deposit may be delayed, declined, reversed or subject to additional verification where required by a payment provider, security process or applicable law.

Withdrawals are subject to account verification, payment checks and any applicable rules shown at the time of the request. We may return funds to an appropriate verified payment method or request further information before processing a withdrawal. You must not attempt to bypass security or verification procedures by using multiple accounts, third-party payment methods or misleading information.

All games are provided for entertainment. Game outcomes are determined by the applicable game rules and technical systems. You accept that wins are not guaranteed and that you can lose money. You should only play with funds you can afford to lose and should never borrow money or use essential living expenses for gambling.

A game session, bet or transaction may be cancelled, corrected or reviewed if there is a technical error, obvious pricing or display error, system interruption, security issue or other circumstance that affects the proper operation of the service. Where appropriate, we may void affected activity and return or adjust funds in line with applicable rules.

You must check the relevant game information before playing.
You are responsible for selecting the correct stake and confirming each transaction.
You must not exploit software faults, errors, vulnerabilities or unintended features.
You must not use automated systems, bots, scripts or other tools to interfere with normal play.
You must not collude with other players, manipulate outcomes or engage in fraudulent conduct.

Promotions and offers

Any promotion, bonus, competition or special offer may have separate terms. Those terms will explain eligibility, expiry, participation requirements and any other conditions that apply. You should read them before taking part. If there is a conflict between promotional terms and these general terms, the specific promotional terms may apply to that offer.

We may withdraw, amend or refuse a promotion where permitted by law, including where there is suspected abuse, multiple-account activity, technical error or a breach of the relevant offer terms. Promotional benefits are not transferable unless the applicable offer expressly says otherwise.

3. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Casino Infinity supports responsible gambling and encourages you to set personal limits before you play. Consider how much time and money you can comfortably spend, and do not chase losses or increase your stakes because you feel frustrated or under pressure.

Set a budget and keep track of your deposits, bets and losses.
Take regular breaks and avoid gambling when affected by alcohol, medication or strong emotions.
Do not gamble to recover money that has already been lost.
Speak with someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
Use available account controls, cooling-off options or self-exclusion tools when you need time away from gambling.

You may ask for support with responsible gambling features through the channels made available on the website. A request to close or restrict an account may be subject to verification and processing requirements. You must not create another account to avoid a restriction or self-exclusion measure. If you believe you may have a gambling problem, consider seeking independent help from an appropriate Australian support service.

Privacy and account information

Personal information is handled in accordance with the Casino Infinity Privacy Policy. Information may be collected and used for account administration, identity and age checks, payment processing, security, fraud prevention, customer support, legal compliance and responsible gambling purposes. The Privacy Policy provides further information about how information may be collected, used, stored and disclosed.

Acceptable website use

You must use the website lawfully and respectfully. You must not interfere with its operation, introduce malicious code, attempt unauthorised access, copy or alter content without permission, or use the service to distribute harmful, misleading or unlawful material. You must not use the website to breach another person's rights or to conceal the source of funds or activity.

4. Service availability, liability and support

We aim to keep Casino Infinity available and secure, but uninterrupted access cannot be guaranteed. The website or individual features may be unavailable because of maintenance, upgrades, technical faults, communication failures, third-party services, events outside our reasonable control or legal requirements.

You are responsible for having a suitable device, internet connection and software to access the website. We are not responsible for problems caused by your equipment, network, payment provider, internet service provider or failure to protect your account credentials.

To the extent permitted by law, Casino Infinity is not liable for indirect or consequential loss arising from your use of the website, including loss caused by interruption, technical errors, unauthorised access or reliance on information displayed on the website. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.

If you breach these Terms & Conditions, we may restrict or end your access, cancel affected activity, withhold or recover amounts connected with unlawful or improper conduct, and take any other action available to us under applicable law. Ending access does not remove obligations that arose before the account was closed, including obligations relating to verification, payments, disputes or misuse of the service.

Questions and complaints

If you have a question about these terms, an account matter, a transaction or a game issue, please use the contact or support option provided on the Casino Infinity website. Include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. We may ask for additional details to verify your identity and investigate the issue.

Complaints will be considered through the applicable support and complaints process. We may keep records of communications, account activity and investigation outcomes where required for security, compliance or dispute management. These Terms & Conditions are governed by the laws that apply to the relevant service and user, subject to any mandatory protections available to Australian consumers.