Betting Rules

These Betting Rules explain how wagers are placed, accepted, settled and managed at Casino Infinity. They should be read together with the Casino Infinity Terms and Conditions, Privacy Policy and Responsible Gambling information. By placing a wager, you confirm that you understand and accept the applicable rules.

Casino Infinity operates under a Curacao gaming licence issued by Antillephone N.V., licence No. 8048/JAZ. The site uses 128-bit SSL encryption and independent game auditing by eCOGRA.

1. General betting conditions

These rules apply to betting activity made through the Casino Infinity website or any other approved service made available to account holders. The rules may apply differently depending on the type of market, game or promotion involved. Where a particular event or product has additional rules, those rules will apply together with this page. If there is an inconsistency, the more specific event, product or promotion rule will generally take priority.

You must have an active account and be legally permitted to participate in online gambling in the place where you are located. Players in Australia should comply with all applicable Australian laws and any requirements that apply in their state or territory. You must not access or use the service where online betting is unlawful or restricted. Casino Infinity may refuse access, suspend an account or cancel a wager where it is reasonably necessary to meet legal, compliance, security or responsible gambling obligations.

You are responsible for keeping your account details, login information and payment details secure.
You must provide information that is accurate, current and complete when opening and using an account.
One person should use only their own account unless Casino Infinity has expressly approved otherwise.
You must not allow another person to place wagers using your account.
You must not use the service for unlawful activity, fraud, collusion, money laundering or any other prohibited purpose.
You must not attempt to interfere with the website, manipulate an outcome or exploit a technical error.

Casino Infinity may conduct identity, age, payment method and source-of-funds checks. You may be asked to provide documents before placing wagers, receiving winnings or completing a withdrawal. If requested information is not provided, or cannot be verified, access to some or all services may be delayed, restricted or suspended.

2. Placing and accepting wagers

A wager is submitted when you select the relevant market or game, enter your stake and confirm the transaction. A bet is not necessarily accepted merely because it has been submitted or appears temporarily on screen. Acceptance occurs only when the wager is recorded by the Casino Infinity system. The applicable stake, odds, selection, market and other details should be checked before confirmation.

You are responsible for reviewing each wager before placing it. This includes checking the event, selection, price or odds, stake amount, bet type and any related terms. Once accepted, a wager generally cannot be changed or withdrawn unless the applicable rules expressly permit it. Customer service may not be able to amend a wager after acceptance.

System records and technical issues

The transaction record held in the Casino Infinity system is the authoritative record of a wager, subject to applicable law and any correction required for an obvious error. If a displayed price, balance, result or other information is affected by a technical fault, communication issue or obvious error, Casino Infinity may take reasonable steps to correct the error. This may include voiding an affected wager or settling it using the correct information.

You should not continue betting if you believe there is a technical problem, an incorrect balance or an unusual display. Report the issue through the available support channel and retain any relevant transaction information. Casino Infinity may investigate unusual activity, duplicate transactions, interrupted sessions or wagers that appear to have been created by a system error.

Limits and restrictions

Minimum and maximum stakes, market limits, account restrictions and other betting controls may apply. These can vary by product, event, account, payment method, risk assessment or legal requirement. Any applicable limit shown at the time of placing a wager should be treated as controlling. Casino Infinity may decline all or part of a wager where a limit has been reached or where acceptance is not available.

3. Settlement, results and cancellations

Wagers are settled using the official result or outcome applicable to the relevant event or game. The result may be determined by an official sporting body, event organiser, game provider or another reliable source, depending on the product. Results may be corrected if the original result was inaccurate, incomplete or affected by a reporting or technical error.

Unless specific market rules state otherwise, the result at the end of the relevant event or the result declared under the applicable event rules will normally be used for settlement. A later appeal, review, disciplinary decision or change to a result may not affect settlement unless the relevant market rules expressly provide for it. Players should review the rules for the particular market before wagering.

If an event is cancelled, abandoned, postponed or materially changed, the affected wager may be cancelled, voided or resettled under the relevant market rules.
If a market is offered in error, Casino Infinity may correct or cancel the affected wager where permitted by law.
If an outcome cannot be established reliably, the relevant wager may be declared void.
If a selection does not participate in an event, the wager may be treated according to the rules for that market and bet type.
Where a wager includes multiple selections, the treatment of one cancelled or void selection may depend on the type of wager placed.
Where a wager is cancelled or voided, the stake will generally be returned, subject to applicable law and the specific rules for the product.

Displayed odds, prices and potential returns are provided for information before acceptance. The amount payable on a winning wager is determined by the accepted wager record and the applicable terms. Promotional offers, enhanced prices or other incentives may have separate eligibility, turnover, expiry and settlement conditions. Those conditions should be read before the offer is used.

Disputes and corrections

If you believe a wager has been settled incorrectly, raise the issue promptly through the available support process and provide the relevant account, wager and event information. Casino Infinity may request further details while reviewing the matter. An investigation may include checking system records, event information, account activity and the rules that applied when the wager was placed.

4. Account safety and responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Only wager amounts that you can afford to lose, set a budget before you start and avoid betting when you are affected by alcohol, stress, anger or financial pressure. Never chase losses by increasing your stakes or extending your betting session.

Set personal deposit, spending or session limits where these tools are available.
Take regular breaks and keep track of the time and money spent.
Do not borrow money, use essential household funds or sell possessions to continue betting.
Consider taking a break or using account closure or self-exclusion tools if betting is becoming difficult to control.
Seek independent support if gambling is affecting your finances, relationships, work, study or wellbeing.
If you are concerned about another person's gambling, encourage them to seek appropriate help.

Casino Infinity may apply responsible gambling controls, including limits, cooling-off periods, account restrictions, verification checks or self-exclusion arrangements. These controls are intended to support safer gambling and may affect access to betting services. A player must not attempt to avoid a restriction by opening another account or using another person's account.

Changes to these rules

These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operational practices. The latest version published on this page will apply to future betting activity unless a different effective date is stated. It is your responsibility to review the rules regularly. If you do not agree with an updated rule, you should stop using the relevant betting service.

For questions about a wager, account restriction, market rule or responsible gambling option, use the support options made available on the Casino Infinity website. Do not provide payment passwords or other sensitive security information through an unverified channel.